Call Pal joins Galway Chamber

Call Pal Now A Proud Galway Chamber Member

We are delighted to announce that we recently joined the Galway Chamber! Currently, the premier business organisation represents approximately 500 companies in Galway City and its surrounding areas.

The Chamber’s activities include campaigning on behalf of businesses, providing various platforms and opportunities for business networking and encouraging local businesses to support each other.

The Call Pal Team are excited to be part of such a vibrant business organisation that aims to ‘Make Galway the leading location for business, investment and people,’ and we look forward to connecting not only with with other local businesses, but also the community.

To find out more about the Galway Chamber, visit their WEBSITE or contact them on (091) 561 963

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call answering for online shops

How A Virtual Office Can Benefit your E-Commerce Business

Having an e-commerce business definitely had its advantages but there are some disadvantages that can be eliminated with a range of virtual office services.

 

Hey! Must be the money!

With a virtual office you avoid the large overheads that are often associated with being in a dedicated office space such as the rental, electricity, heating, refuse management etc. – and that’s before you add the costs of having onsite staff to the equation! A virtual office also gives you the added bonus of being able to text the market waters to see and predict how well your business will fare in the marketplace in the future. Overall, a virtual office is low cost, low risk way of giving your business the additional administrative support it will need in its initial growth stage.

 

That Professional Touch…Your Way

Call Pal provides a suite of cal answering services for clients to choose from including Mail Address/Handling, Call Answering , Diary Management and more. Having your mail managed from a city centre location, your calls managed by dedicated PA team and your diary kept up to date gives your business a professional veneer and gives your clients the sense that your organisation is sizeable and influential.

 

Efficiency and Focus

A phone that rings  constantly is both a blessing and a curse for any growing business. It is a blessing as a phone that is constantly ringing means that your customer base and business are growing. But the endless stream of inbound calls means that you won’t be able to get into a consistent workflow which in turn decreases your efficiency significantly. A virtual office that includes a call answering service will allow you to focus on crucial projects that are vital to the success of your business.

 

Access to High End Meeting Rooms

If you are based in the same location as your virtual office provider, you often will have access to any boardrooms they would have on site. At Call Pal we offer our clients access o our onsite boardrooms at a discounted rate which includes:

Free onsite parking

Free wifi

Boardrooms fitted with high spec technology

Smart TV

Telephone facilities

Reception services and more

Being able to meet your clients in a private, central city location instills an ambiance of professionalism in your current or potential clients which in turn will both impress and reassure your clients.

 

To find out more about our E-Commerce Virtual Office Services, contact us on 1890 511 400.

 

Follow us on all our social media channels including Facebook, Twitter, Instagram, LinkedIn and Google+ to stay up to date with all our latest news and offers.

 

 

 

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reception management Ireland

Call Pal Business Series Pt 1 – Is It Time For Your Business To Engage A Call Answering Service?

 

Business owners and entrepreneurs often try to run their businesses with little or no support. But it’s virtually impossible to ‘do it all’ let alone do it all well. This rings with more truth when a business experiences rapid growth. Often, there’s no budget to hire new staff which begs the question, what is the solution? In this instance, engaging a call answering service is an ideal solution especially if you are seeing the following trends:

Your callers are not leaving voicemails…

Voicemails remain a significant stumbling block for several companies. There’s a 60% chance that if your inbound callers don’t get through to a person, they won’t leave a message and you’re unlikely to hear from them again. A live answering service eliminates this problem as there is always a friendly, professional voice answering your calls.

 

You can’t focus

Chances are, you are in  business for a reason that does not include being on the phone all the time. If your phone is constantly ringing, it’s probably because your prominence as a business is growing. However this is also the most inconvenient time to be taking calls as being tied to your phone leaves you unable to focus on accomplishing any of the tasks you are reputed for. Having a call answering service frees up your time meaning you don’t have to deal with common customer questions or complaints and can prioritise existing projects and tasks.

 

The Diary

We all make mistakes – we’re only human after all. But when the mistakes start to affect your diary management or appointment scheduling, it can have a detrimental effect on your business’ reputation. A call answering service that includes diary management will greatly minimise human error and give you the added support you need as your business is growing.

 

Thank you for reading our latest blog post. Why not experience the benefits of Call Pal’s Call Answering Service with our 7 day free trial? No risk, no obligation – just the benefits of having a professional PA team support your business by managing your calls. Call 1890 511 400 or +353 91 511 414 if you are outside Ireland for more information.

 

Keep up to date with Call Pal on our social media channels including Facebook, Twitter, Instagram, LinkedIn and Google+

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