WHAT WE DO

Call Pal is a telephone answering company- – We answer calls for businesses nationwide in their company name and act as an extension to their business. We handle calls for all types of businesses throughout Ireland, dealing with both small and large businesses.

Part-time Telephone Answering PA

Our team works closely together to ensure we offer our clients an excellent service in an efficient manner. We are looking for a highly motivated and passionate person to join our team to ensure such standards are met.

Overall Purpose of the Role

To provide an outstanding level of customer service to our customers that meets or exceeds their expectations. As one of our growing team you will be a vital part of the Call Pal team. The main role will be handling calls for our clients, acting as an extension of our clients business and delivering messages to our clients in a prompt and professional manner. Customer Service and Professionalism is key for this role.

Key Responsibilities

  • Managing a busy switchboard. This will include answering calls for many businesses in their company name, taking messages and forwarding these messages via email & SMS.
  • Dealing with calls in a professional manner
  • Promptly and efficiently taking and relaying messages to our clients
  • Ensuring our clients are happy and their calls are being handled to their satisfaction
  • Dealing with many types of businesses and handling queries and requests for information from our clients’ customers
  • Collecting the mail for each company and dealing with our Virtual Office clients mail
  • Managing Boardroom Bookings
  • Ad hoc Administration Work
  • Managing Front Desk

Skills needed

We are looking for a reliable and friendly individual that can work as part of our busy team. If you have a good, clear and confident speaking voice, good computer skills and you’re able to think on your feet then apply using the button below.

  • Multi-tasking is a requirement
  • Must be a team player
  • Excellent speaking voice
  • Attention to detail
  • Common sense