Are there times where your team are over-stretched or unavailable to answer the phone? Many companies experience periods where call volumes are higher than usual.

We help to reduce stress during busy periods by making sure there is always someone at the end of the line. Call Pal can be activated when you need additional assistance with your call volumes.

We act as an additional member of your team to ensure that you maintain the highest level of customer service during busy periods.

How Call Pal Cover Works

  • Calls come through to your business line as normal.
  • If the call isn’t answered within 3 rings, your dedicated PA will pick up the call in your company name.
  • We develop a script specifically for your business so there is no customer confusion.
  • Calls can be transferred to your preferred extension or else a message is taken and sent to you via email.
Request a call back

Let’s get talking!

Call the team on 1890 511 400 or
Fill in the form and the team will call you back.

Call Pal Switching Team

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