This Christmas we want you to relax and rewind –  you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!

Meet the team

Meet the team - Call Pal Call Answering

 

 

MEET EVIN – BUSINESS DEVELOPMENT SPECIALIST

Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire  random questions. This week we introduce to you, Evin!

 

BIO

I am originally from Tullamore, Co Offaly, Living in Galway the past 4 years and working for Avita, Sleepless and Call Pal the past year and a half. As a qualified Personal Trainer I have a strong interest and passion for fitness and nutrition .

I was the one who got the free chocolate banned from the office!!

 

THE QUICK-FIRE QUESTIONS!

What was your favourite book growing up?

Harry Potter and the Philosophers Stone

 

Where would you visit now, if you had the chance?

Italia.

 

What is your dream car?

Ford Mustang

 

Weapon of choice?

Sarcasm.

 

Work out preferences?

Caffeine and loud music.

call answering for solicitors

At Call Pal, we understand that solicitors are extremely busy. We also understand that having our PA team manage your calls has significant benefits such as:

Giving you the Opportunity to Focus

With so little time to spare, you need to be able to focus on the very thing you set out to do when you set up your firm – practicing law. Having our PA team manage your calls frees up your time so that you can tend to client case files, attend client appointments as well as court dates without interruption. We can either take all your calls and send the critical details of the message left to you via email or transfer the call to your office, giving you the option to only accept the calls that you choose to.

 

Say goodbye to staff holidays/absentees/sick days

Having Call Pal at your reception helm essentially means that when you’re open, we’re open. No more dealing with a back log of messages and correspondence when a staff member is out sick or on annual leave. During your business hours, you will receive your messages in real time and for your after-hours calls, we will set up a voicemail specifically for your company and send messages relating to these calls to you on the following working day.

 

Better Organisation

Solicitors are often inundated with calls and as such, it can be a mammoth task to keep track of your calls and organise them into any sort of chronological date and / or time order. With Call Pal’s service, this is taken care of for you as the messages you receive have the caller’s name as well as the date and time of the call incorporated into the message. We also include any critical information that the caller may want you to receive.

Confidentiality

Our team understands that, as legal practitioners, your client and case information is extremely sensitive. With that in mind, you can rest assured that your messages will be managed with strictest confidentiality at all times.

These are just a few of the ways that Call Pal’s call answering service has proven to be highly effective administration solution for solicitors across Ireland.

 

Give us a call now and we’ll get your practice running more efficiently in no time!

Phone 1890 511 400

How can Call Pal assist you and your new-business venture?

Let us show you how!

Starting on a small scale –cutting out unnecessary costs: Here at Call Pal we can appreciate the business world is a scary place for entrepreneurs starting off their business. Bravado is a great trait in any entrepreneur but a smart business person will take controlled risks where they can. You may envision your business successful on a global level with hundreds of staff helping it to grow – and we hope you get there! But every business starts somewhere and that somewhere is usually on the ground. You’re only one person and you need help – but full time help doesn’t need to cost upwards of €35,000 a year by hiring. Call Pal are offering you a full time virtual receptionist to cater to all your business needs at only a fraction of the price tag. We cater the service to your business needs. We can manage your diary, we can take your calls and send you messages and we can manage your post. We can do all the mundane bits while you drive your business from the ground up.

Putting yourself and your business out there: Nobody is rooting for you to succeed more than Call Pal are – because when you prosper, we prosper! We have a social media following on which we feature our clients’ businesses every week across all of our social media platforms. We will promote your business and what you do but we do not have to mention you use our call-answering service. You can be mentioned in news-letters which will come to the attention of our other clients – this is a great way of building your social network and getting your name out there. We know plenty of our clients who have been introduced by Call Pal and have since become one-another’s assets.

Staying Focused while Taking Chances: You can spend weeks, months or even years tediously planning every move and anticipating failures. You will lose momentum and talk yourself out of your dream by over-analysing. You’ll need to prepare, that’s a given, and you’ll need to give your business’ growth your undivided attention. Don’t miss opportunities because you haven’t had time to assess them. Allow a call-answering virtual receptionist to put your mind at ease. You can still be hands on and take your calls – we’ll work off a manage and transfer system them so you can avoid taking time-wasting calls. You may decide some days you have no time for calls – you can trust us not to bother you and to deliver efficient messages. Having a virtual receptionist will split the workload so you can sell your business and we’ll be happy to watch it grow.

Contact Call Pal today to discuss a plan to suit you on 1890 511 400. We’ll be happy to help you work toward your dream.

 

 

Today’s Blog Spot was brought to you by Marie!

 

Meet the team

Meet the team - Call Pal Call Answering

 

 

MEET BERNIE – CALL PAL PA

Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire  random questions. This week we introduce to you, Bernie!

 

THE BIO:

My name is Bernie and I am originally from Inis Mor in the Aran Islands, I am married and living in Turloughmore since 2004.  I have worked in an accounts background for the past 25 years, have been with Call Pal since the beginning.  I have a son Aaron who together with his father are huge GAA fans which is now my pastime, but I love every minute of it.

 

THE QUICK-FIRE Q&A:

What is your favourite summer activity?

Evenings out with my boys.

If a movie was made of your life what genre would it be, who would play you?

Finance / fiction “show me the money” lead character and Angelina Jolie would play me.

If you could be any flavour of ice cream what ice cream flavour would you be and why?

Banana because it is delicious

Who is your favourite cartoon character?

Tweety!

If you could go any where in the world where would you go and why?

Dubai because I have never been before!

Be productive, with Call Pal - Call Answering

Be productive, with Call Pal - Call Answering

Here at Call Pal, we understand that welcoming the New Year also means welcoming new opportunities for you and your business. You may have comprised a list of personal resolutions and business goals – we can help you follow these through! We know your business has been prosperous in recent times, otherwise, you wouldn’t have found yourself here – so we are inviting you to envisage the further potential growth with Call Pal as your supportive asset in 2019.

minutes per year

A year seems like plenty of time in theory but in reality, you have only 365 days to accomplish all that you promised yourself for 2019. It is crucial that you use every one of your 525,600 minutes tactfully to see that through. You’re a busy person and you wasted so much of your valuable time last year picking up purposeless calls – three unavailing five minute conversations a day will equate to 5475 minutes a year. Just imagine all that you could have done with those minutes – with those 91 hours. If only you had a Call Pal PA to take these calls for you!

Our Call Pal PA’s will cater to your business needs at your accord. We will work out the minor details at the beginning in a quick process – you will then decide on whether you want calls transferred or all messages to be taken. This can always be amended to suit your business needs – you can be hands-on and accept transfers but just let us know when you’re in a meeting or out of office and we will take efficient messages on your behalf.

You may be a lone ranger or have a full office of staff – we have experience in dealing with both. Your call-answering PA can act as a full-time virtual receptionist with whom you have a constant relationship with. Alternatively, your call-answering assistant can be set up to manage overflow when your full office is immensely busy with calls. Whatever the situation may be, we can promise you will never miss a call again.

Our virtual receptionists are also no stranger to medical practices, physios and other service providers who rely on a diary system. New, up-and-coming service providers shouldn’t have to justify paying a full-time receptionist wage just to have their clients managed efficiently. Call Pal’s virtual receptionist can answer your calls, we can explain your services to your clients and we can offer diary management via an online app both we and you will have access to. You can specify whether you would like to be notified after each call or only where there is a question/issue we can’t resolve.

They say time is money – at Call Pal we can help you save both. Don’t waste another minute or cent and call us today on 1890 511 400 to discuss the Call Pal package that’s right for you. It will definitely be one brief phone call you won’t regret making.

 

This weeks Blog Spot was brought you by Marie!

Meet the team - Call Pal Call Answering

Meet the team - Call Pal Call Answering

 

 

MEET LUCIA – CALL PAL PA

Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire  random questions. This week we introduce to you, Lucia!

This week we are focusing on Lucia

THE BIO:

Originally from Zimbabwe, Lucia has become ‘a part of the furniture’ so to speak in Call Pal having been a part of the team since its inception. With a background that includes retail and beauty, she is also well known for her musical and acting abilities which have brought her across the globe. She considers it a distinct pleasure to be part of such a professional, hardworking and fun team that is continually growing and changing.

 

THE QUICK-FIRE Q&A:

Q:If you could buy any type of food (right now) what would you buy?

Chowder – it’s freezing and a good day for it

 

Q: What colour is your tooth brush?

Green and white (I think!)

 

Q:If you could be any animal what would it be and why?

A black Arabian stallion – horses are my favourite animals and I’ve always wanted a black Arabian stallion….go figure!

 

Q:What is one of the things you would put on your “bucket” list?

I’ll give you 3 for the price of one: a trip around the world with a bungee jump, skydive and abseiling thrown in somewhere along the way!

 

Q:Who is your favourite super hero and why?

Currently Okoye from Black Panther. She is fierce, smart, has some of the best one liners in the movie and stops a massive rhinoceros that her husband sets on her with a single look. Impressive.

Christmas at Call Pal

This Christmas we want you to relax and rewind –  you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!

Meet the team - Call Pal Call Answering

Meet the team - Call Pal Call Answering

 

MEET MICHAEL – CALL PAL PA

Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire  random questions. This week we introduce to you, Michael!

Michael Mullins

This week we are focusing on Michael. 

THE BIO:

Michael Mullins is a Galway Native. When he is not answering the phones for CallPal he is designing and making hats. Always the most stylish and dapper in the office. Remember – “You can never be overdressed or overeducated” 😉

 

THE QUICK-FIRE Q&A:

 

 

 

Q:Chocolate or caramel?

Chocolate and caramel make a better combo!!

 

thank you

 

 

 

Q: What impresses you?

Integrity  – The true measure of a man is how he treats someone who can do him absolutely nothing

 

shopping

Q:Where were you two years ago?

Working as a milliner and designer

 

Millions

 

Q:Where will you be in three-years?

MTV with Lucia 😊

Meet the team - Call Pal Call Answering

Meet the team - Call Pal Call Answering

 

MEET: Donna

Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire  random questions. This week we introduce to you, Donna!

Donna Murray

This week we are focusing on Donna. 

THE BIO:

Donna hails from Scotland with a strong background working in the Hotel and Hair and Beauty Industry in customer service roles. With over 10 years experience Donna is a vital part of the Call Pal Team taking care of your calls each day with a warm and welcoming manner. In her spare time she loves to spend time with my friends and family and especially her 20 month old son Archie. Donna is an incredible leader to The Call Pal team as the Office Manager, she goes above and beyond to look after our clients and the team.

 

THE QUICK-FIRE Q&A:

yacht Q: If you could get a yacht what would you call it?

Ocean of Love.

 

Superhero

 

 

Q: What is your life long dream?

To live life and be happy.

 

vote Q: If you could talk to the President what would you talk about?

Alot.

 

Ireland and the flagQ: Have you ever tried to do something you know you would be really bad at, what was it?

Talking Irish.

 

cool guy Q:On a scale of 1 to 10 how “cool” are you?

Eleven.