Flood Street Physio Galway

Flood Street Physio Galway

 

Our team here at Call Pal are lucky enough to have access to great treatment when we need it from our friends over at Flood Street Physio. We had a chat with them about the business and service they provide to many clients in the Galway area.

Offering an extensive range of Physiotherapy treatments, Flood Street Physio Chartered Physiotherapists provide a comprehensive assessment and treatment programme that takes into account your current capacity, lifestyle and sporting activities.

Their therapists will use the latest evidence based treatments and manual techniques to help reduce your pain. The Physiotherapist plays a vital role in healing, pain relief and rehabilitation following your injury.  You will be provided with advice and education around your condition, by identifying the problems it will help reduce the risk of reoccurence.

Some of the treatments provided include:

  • Sports Physiotherapy
  • Pre and Post-Operative Rehabilitation
  • Dry Needling
  • Soft Tissue Massage
  • Orthotic Prescription
  • Joint Mobilisations and Manipulations
  • Headache Management
  • Kinesio-Taping

For more information about Flood Streets Physiotherapy services call 091-456086 or use our Online Booking system to make an appointment.

Quickfire questions

Tell us a bit about yourself and your business?

Flood Street Physio has been open just over a year now and we are continuing to strive and develope our skills to maintain a great standard of care for all of our patients. Niamh Mc Callion, our senior Physiotherapist and a native of Galway decided to set up Flood Street Physio when she returned to Galway after living abroad for almost 12 years. She gained most of her post – graduate experience whilst living in New Zealand. She specializes in the treatment of neck and back pain.

Ireland's Leading Call Answering Company

What is the most rewarding part of the work you do?

The most rewarding part of our job is seeing our patients who have been suffering with pain leave the clinic happy with their treatments and knowing they have started the first step in reducing their pain.

santa and his helpers

What’s your favourite thing to do in your town at Christmas?

We recently attended the ‘switching on of the Galway lights’, it was great to see the city come together and celebrate the start of such a lovely time of year. There is a great buzz around the city and the Christmas Markets in Eyre Square just bring that extra element of Christmas festivities to Galway which can be enjoyed by all ages.

Keep up to date with all the Flood Street Physio on social media!

Flood street physio facebook


 

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Meet the team - Call Pal Call Answering

Meet the team - Call Pal Call Answering

 

MEET: Marie

Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire  random questions. This week we introduce to you, Marie!

This week we are focusing on Marie . 

THE BIO:

A Galway native. Here at Gray Office Park I act as a receptionist, a Callpal Agent and a helping hand to the Accounts Department. I come from a varied work background in the service and retail industries – including luxurious health and beauty. At 22 I have graduated with two honours degrees, both in Law, from NUIG.

THE QUICK-FIRE Q&A:

MillionsQ: What is your dream job?

A super stylish solicitor with my own firm.

 

QuickfireQ: Are you a morning or a night person?

Morning. I struggle to stay awake past 10pm.

 

Q: What store do you shop at the most?

Penneys hun.

 

cool guyQ: What is one thing that annoys you the most? 

Heavy breathers and when people repeat themselves for no reason.

 

FoodsQ:What is the strangest thing you’ve ever eaten?

Cows tongue – lovely with brown sauce actually.

 

Meet the team - Call Pal Call Answering

Meet the team - Call Pal Call Answering

 

MEET: EOGHAN MURRAY – MARKETING

Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire  random questions. This week we introduce to you, Eoghan!

This week we are focusing on Eoghan. 

THE BIO:

I am originally from Belfast but left when I was quite young to work in Canada then America before moving back. I’ve been living in Galway permanently for 8+ years now. Before making the switch to Online Marketing I worked in several Finance roles and spent a few years working in Direct Marketing. Call Pal, GOP, Sleepless & Avita I do all the web stuff: Google/Bing Ads, web design, graphic design etc… I also enjoys a good glass of red.

 

THE QUICK-FIRE Q&A:

Foods

 

 

Q: What is the strangest thing you’ve ever eaten?

I used to be a picky eater so I’ve never really eaten anything that strange. I did have an Italian drink once that was made with bee stings, if that counts.

Superhero

 

 

Q: What is your favourite thing about someone in your family?

One of my sisters is the most laid back person you’ll ever meet. It wouldn’t matter if the world was coming to end, she’d just carry on regardless.

OCD image Q: What is one of your weird quirks?

I have a bad habit of arguing with myself out loud without realizing it.

Q:Describe yourself in 3 words.

A touch OCD

Donald Trump Q: If you could trade lives with anyone for a day who would it be and why?

Donald Trump – I’m pretty sure I could do enough damage in 24 hours to finally get him impeached. Or Chuck Norris, because he’s Chuck Norris.

Black Friday Ireland

 

Black Friday Feature

With Black Friday fast approaching, we wanted to share some news and fantastic deals that our friends here at Call Pal have to share. We recently caught up with Kelly from New York Nails and Niamh from Flood Street Physio to ask them a few quick questions about the business!

New York Nails

Cork

 

Who are New York Nails?

New Your Nails are going into their 12th y

The largest pedicure and nail salon in Munster American owned and operated.

New Yorker, Kelly set up the American Pedicure salon, NYN in 2007. Over the years New York Nails has been at the forefront of introducing new services in the nail industry as they come on line. They follow an American style ethos to exceed expectation in customer service, while remaining extremely competitive in price. They pride themselves on having only the highest skilled technicians who command excellence in their trade. At New York Nails, we really do love what we do, with a focus on our client’s satisfaction at all times.

New York Nails offer a unique custom dry station fitted by the original makers of nail dryers, Brooklyn, New York Company, Lanel. Under the guidance of Linda & Alan from this FAB home grown company our customers leave with bone dry nails every time!

BLACK FRIDAY DEAL!

On Friday (the day after Thanksgiving) we will have some exciting Black Friday Deals with Leanne & Nikki, two of our newest members to the team. These can be booked online from Thursday evening 22nd of November! So get in quick!

 

Is there any exciting New York Nails news you would like to share?

We have recently launched the Footlogix medical pedi in store in October. This is a Medi grade pedicure, customized for all foot conditions. Give us a call today for further information!

Quick Fire Questions

Tell us a bit about yourself and your business?

I am from US living in Ireland since 2001 , NYN was sent up in 2007 to provide Cork with A real American nail & Pedicure Salon.

What is the most rewarding part of the work you do?

Meeting and getting to know clients and the gals I work with!

What’s your favourite thing to do in your town at Christmas?

Dinner 🙂

If you would like to book in for a fresh new look before Christmas, contact New York Nails today!

New York Nails

New York Nails


Flood Street Physiotherapy

Galway

Flood Street Physiotherapy is a Galway City based Physio company that offers an extensive range of Physiotherapy treatments. Our Chartered Physiotherapists provide a comprehensive assessment and treatment programme that takes into account your current capacity, lifestyle and sporting activities.

Our therapists will use the latest evidence based treatments and manual techniques to help reduce your pain. The Physiotherapist plays a vital role in healing, pain relief and rehabilitation following your injury.  You will be provided with advice and education around your condition, by identifying the problems it will help reduce the risk of reoccurence.

Some of the treatments provided include:

  • Sports Physiotherapy
  • Pre and Post-Operative Rehabilitation
  • Dry Needling
  • Soft Tissue Massage
  • Orthotic Prescription
  • Joint Mobilisations and Manipulations
  • Headache Management
  • Kinesio-Taping

For more information about our Physiotherapy services call 091-456086 or use our Online Booking system to make an appointment.

 

BLACK FRIDAY DEAL!

As a Black Friday special Flood Street Physio are offering  20% off all New Patient Bookings booked between 26th November-30th November using code NEW 2018!

Quickfire questions

Tell us a bit about yourself and your business?

Flood Street Physio has been open just over 1 year now and we are continuing to strive and developing our skills to maintain a great standard of care for all of our patients. Niamh Mc Callion, our senior Physiotherapist and a native of Galway decided to set up Flood Street Physio when she returned to Galway after living abroad for almost 12 years. She gained most of her post – graduate experience whilst living in New Zealand. She specializes in the treatment of Neck and Back Pain.

What is the most rewarding part of the work you do?

The most rewarding part of our job is seeing our patients who have been suffering with pain leave the clinic happy with their treatments and knowing they have started the first step in reducing their pain.

What’s your favourite thing to do in your town at Christmas?

We recently attended the ‘switching on of the Galway lights’, it was great to see the city come together and celebrate the start of such a lovely time of year. There is a great buzz around the city and the Christmas Markets in Eyre Square just bring that extra element of Christmas festivities to Galway which can be enjoyed by all ages.

 

Flood street physio

Meet the team - Call Pal Call Answering

Meet the team - Call Pal Call Answering

 

MEET: STEPHANIE WELBY – CALL PAL PA

Welcome to our first ever Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of  added fun we also asked them a number of quick fire  random questions.

Stephanie

This week we are focusing on Stephanie. 

THE BIO:

I am a local girl from Galway and I work here in Call Pal as a part time call pal agent here at Gray office Park. I am currently studying a HDip in Computer Science and I am proud Mum to two year old son Archie. I am a lover of fashion, chocolate and the very odd glass of white wine!

 

THE QUICK-FIRE Q&A:

Superhero

 

 

 

Q: If you where a super hero what would your powers be?
A: To travel the world.

Fortune

 

 

 

Q: What fortune would you want to get from a fortune cookie?
A: To live a happy comfortable life.

Foods

 

 

 

Q: What is one food you wouldn’t want to give up?
A: Chocolate.

Millions

 

 

 

Q: If you won a million dollars what would you buy?
A: A home, place abroad to holiday and a black class Chanel handbag.

Call Pal Newsletter


Meet The Team Monday

Meet the team Gray Office Park

Welcome to our first ever Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access on the people who make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and as a bit of added fun we asked them a number of quick fire random questions. Keep an eye on our social media posts each week to learn more about our great team here at Gray Office Park!

Find out what Stephanie would do if she had 1 million dollars….


In Need Of Office Space?

 

The Odeon Rooms by Gray Office Park is now open in Eyre Square Galway! We have two newly designed office spaces available for rent along with a fantastic office space available at our Gray office Park location! If you are looking for the perfect location to base your business, call us today.

Click on the images below for more information.

The Odeon Rooms

 


Black Friday Feature

Black Friday Feature

With Black Friday just around the corner we wanted to share some news and deals our fellow friends and local businesses have available for you! Follow us on our social media outlets such as Facebook, Instagram, Twitter and Linkedin to learn more about our Call Pal community!


Call Pal Christmas Card

call pal Christmas Card Pieta House It’ now become a bit of a tradition at Gray Office Park and Call Pal to design our own Christmas cards in-house and then donate €2 per card we send out to a chosen charity. The idea behind this year’s card was to be the first to wish our clients a Merry Christmas so that’s why we sent out our Christmas Cards last Friday. The charity we’ve chosen to donate to this year is Pieta House. If you would like more information on Pieta House, please visit:

www.pieta.ie

Pieta House provides a free, therapeutic approach to people who are in suicidal distress and those who engage in self-harm. Here at Gray Office Park we want to help this amazing organizing by bringing awareness.

 


Call Pal Satisfaction Survey

Call Pal customer satisfaction survey

It is always good to get good news coming up to Christmas…

We recently caught up with our customers here at Call Pal to see how they are finding our service. It is very important to us to get feedback from the people we work with as we want to make sure they are satisfied with how we are managing their call requirements the very best we can.

We are happy to report that overall the satisfaction of our customers has been extremely satisfied! If you would like to learn more about Call Pal or start a free trial today with us contact us today!

Call Pal Christmas Cover


Heading away over Christmas and New Year?

No Need to worry Call Pal have you covered!


 

At this time of year we all need to take a break and enjoy time with family and friends, so Call Pal will be open over the majority of the Christmas and New Year period!

 

Do you need call answering cover over the Christmas holidays?  Call Pal are here for you! Contact us for more information on how we can cover you while you take your much needed break this Christmas and New Year!


Christmas Celebrations Have Begun!

Christmas-lights-2015

Shop Street is filled with choirs by day and buskers by night bringing music to the streets. Photo: Hugh Sweeney.

Our Sister company Gray Office Park have recently opened a new shared office space right in the heart of Galway city centre, with spectacular views overlooking Eyre  The Market will be open in Galway on the 16th of November this year and as we are a hop, skip and a jump away we have exclusive views overlooking Eyre Square. Right at our door step our clients will absolutely be taking part throughout the next two months festivities! With over 350,000 visitors each year the Christmas Market light up the city with Christmas displays, food, gift shops and entertainment. Enjoy artisan food market stalls, carol signing, puppet shows, a 32 meter-high wheel, traditional carousal and more! Shop Street and Eyre Square will soon be lit up with beautiful Christmas light displays so grab yourself a mulled wine or a hot chocolate and a bite to eat and join in!

——-

OPEN:
16th of November 2018

VENUE:
Eyre Square, Galway

Christmas Train in Galway

The Santa Express Train desked out in lights. Photo: Galway Christmas Market.


Fake It or Make It!

 

 

Our Friends over at Sleepless and Avita Communications ran a fantastic competition for you to win 4x Guinness Series 2018 Irish Rugby. USA vs Ireland on the 24th of November in the Aviva stadium. We all took part here in the office and sent through our best Movember inspired selfies! Congratulations to Niamh who won tickets the match on Saturday!


Run in the Dark Galway!

Gray Office Park along with sleepless. Avita Communications and Call Pal recently took part in The Run In The Dark Galway on Wednesday the 14th of November in support of the ongoing research to find a cure for paralysis in our lifetime.

Every November, as darkness sweeps the globe, thousands of people from over 50 cities will pull on their running shoes and red flashing armbands and hit the streets to Run in the Dark.


 

call pal run for cancer care west

Avita Communications, Sleepless, Gray Office Park and the team here at Call Pal have come together to raise money for a great cause by running in the Galway Bay Marathon on the 6th of October 2018.

With little to no experience, most of us will find this a real challenge (as you can imagine) so we will be taking part in the 10K run. Gordon will take on the half marathon! So look, help us out and donate to Cancer Care West.

We will be putting our hearts and souls into this challenge so please support us to raise money for Cancer Care West.

Fingers crossed we make it to the finish line and don’t worry we will be keeping you updated in the lead up to the big day.

Let the training begin!

Cancer Care West
People in our community are affected by cancer every day, directly or indirectly through a loved one. At Cancer Care West the vision is that no-one should have to go through a cancer experience alone, and everything we do has this vision in mind.

Cancer Care West provide professional community-based practical and emotional support services, free of charge, to anyone affected by cancer.

Cancer Care West also provides training for oncology staff and supports research into patient care.

Call Pal
Avita Communications
Sleepless
Gray Office Park 

Team Members

Rachael Gray – Owner and Managing Director  – Gray Office Park

Gordon Fahy – Managing Director – Avita Communications

John Mangan – Avita Communications

Evin O’Toole – Avita Communications

Emla Palmer – Call Pal

Eoghan Murray – Sleepless and Avita Communications

DONATE HERERun to raise for cancer care west people

This Christmas we want you to relax and rewind –  you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!

health tips for office staff

For those of us who work in the office we can end up spending at least 8-9 hours a day sitting in front of a computer, so it is hugely important to take the necessary steps to maintain a healthy lifestyle. Here at Call Pal we know how important it is to enjoy a healthy work lifestyle and have picked up a few tips and tricks to share with you.

Get up and move

Sitting down for long periods at a time is unhealthy for the body and mind. This causes back, neck and head pain so it is very important to move around where you can! Get up and step outside for some fresh air or go for a short walk on your lunch break as it can be hugely beneficial. Mayo clinic offers some great tips and tricks for how you can make your office space more comfortable and with Call Pal here to help, you can step away or take that holiday because we have you covered. Worry less and know that your professional call answering PA is here.

Ditch the sugar

Keep healthy snacks in the office such as fruit and vegetables as this will stop you from heading over to the vending machine for a sneaky chocolate bar! Yes fruit contains a lot of sugar but natural sugars are so much better for you than any biscuit or chocolate snack.

Drink water

Keeping your body hydrated is so important to reducing even mild hydration which causes problems focusing, fatigue and moodiness. As our bodies are composed of about 60% water and our blood is 90% water every organ in our body depends on hydration! Studies show the recommended daily intake of water is roughly 14 glasses for men and 11 for woman, so keep that water bottle on your desk and in arms reach!

Pack your own lunch

We are all busy and don’t always have time to make our lunches but even if you spend just 10 minutes in the evening preparing your lunch this will stop you from buying that quick burger or fries on an empty stomach during the day. Buzzfeed has some delicious, colourful, quick and easy recipes ideas for you to try at home.

5. Worry less, Stress less

Here at Call Pal we have a lot of businesses that come to us needing support. While you focus on those pressing issues Call Pal will look after your call answering requirements exactly the way you desire. Why outsource your call answering to our professional PA team? You can rely on us!

Take your breaks, go on your holidays because we have you covered.


Don’t take your body for granted, look after yourself whether you are at home or in the office give your body the time, care and nutrition it needs so you can perform at the top of your game!
Keep up with all things Call Pal on Facebook, Linkedin and Instagram today.

 


Celebrating Small and Medium Irish Business
call answering service for hotels

    Instagram

Customer satisfaction is vital to the success of your business whether you are running a large 5 star hotel, a B&B or a small family run lodge. Flawless operational management is needed. From the very first moment your guests contact you to the the moment they leave, they expect the highest quality of customer service, especially in a time where guests are increasingly providing online satisfaction surveys that influence the general public’s decision when choosing accommodation.

Where the cost of hiring an in-house receptionist can be expensive, call answering can be a great cost saving alternative. If you and your staff are busy preparing rooms, looking after guests, or if your hotel is inundated with calls,  Call Pal can look after this for you. Call demands will be managed ensuring all of your callers are answered every time the phone rings.

Hotel room

 

1. Call overflow management

Why pay for an in-house receptionist when you can have call answering experts look after your calls for you? If you step away from the phone or experience high call volumes Call Pal, will capture these calls. No more missed calls due to lunch breaks, sick days or staff annual leave days.

2. Booking information and availability

Missing a booking enquiry is not something you want! Call answering gives your guests a quick and easy way to reach out for more information any time they call.

2. Accommodation directions

Something as simple as your guests needing directions to their accommodation can be provided with ease.

4. Call filtering

 Any incoming urgent or unwanted calls such as spam callers are directed and taken care of as desired.

5. Increased customer satisfaction

All inbound calls are answered promptly by a human being giving the customer personalized contact and support. They will no longer have to wait or be put through to an automated machine.

 

These benefits will help you limit time on calls without it affecting your business revenue. Your callers will always be greeted by a professional call answering expert here at Call Pal and all of your callers will be treated with the highest quality of customer service.

 

Contact us today to see how Call Pal can help your business.

 


‘I would highly recommend the service provided by CalPal, Since we have worked together it gives us peace of mind that all calls to the Hotel are being captured. The guests feel they are talking to a member of the team which is fantastic, their service and ability to follow up are second to none and we at Nox Hotel very much look forward to working with Calpal well into the future’ 

General Manager 

Nox Hotel Galway


 

call answering team