Why it Makes Sense to Have a Call Answering Company Provide Reception Overflow Services.
As a business owner, you know that every call to your business is an opportunity. Whether it’s a customer with a question, a potential sale, or an important business inquiry, every call has the potential to impact your bottom line. But what happens when you miss a call? How much could just one missed sales call be worth to your business?
The answer to this question depends on a number of factors, including the nature of your business, the value of your products or services, and the size of your customer base. However, it’s safe to say that even just one missed sales call could be worth a significant amount of money.
For example, let’s say that you own a small business that sells high-end products. If a customer calls with a question about one of your products, and you miss the call, they may decide to purchase from a competitor instead. If that product has a profit margin of €200, then just one missed sales call could cost your business €200 in potential revenue.
But what can you do to avoid missing sales calls? One solution is to have a call answering company provide reception overflow services for your business. A BPO solutions provider like Call Pal can provide trained operators who can handle all of your incoming calls, even when your team are unable to answer the phone. This means that you can be confident that every call to your business will be answered, and you won’t miss any potential sales.
Many call answering companies offer reception overflow services as a service, our own starts at just €50 ex vat per month. This means that for a low monthly fee, you can have a team of trained operators standing by to answer your calls and handle any sales inquiries that you currently might be missing. This can help to ensure that you don’t miss any sales opportunities, and it can provide a cost-effective solution for your business.
In conclusion, just one missed sales call could be worth a significant amount of money to your business. By having a call answering company provide reception overflow services, you can avoid missing sales calls and ensure that every opportunity is maximised. With packages starting at only €50 ex vat per month, it makes sense to invest in a call answering company to provide reception overflow services for your business.
If you have any questions about how Call Pal’s reception overflow services can benefit your business, or if you’d like to try out a 2 week free trial, don’t hesitate to reach out to the Call Pal team on 0818 511 400. The team is dedicated to helping businesses like yours maximise every opportunity and ensure that no sales calls are missed. Whether you have questions about the services offered, or you’re ready to get started with a free trial, the Call Pal team is here to help.