Here’s what our customers are saying

Clear Designs are thrilled that we chose Call Pal to handle our inbound calls. The team at Call Pal have been amazing to work with and a great business decision. It feels like an expansion of our in-house team rather than a outsourced solution. We could not recommend them highly enough.

Thank you Call Pal!

Keith Wealleans 

Director

Clear Designs

When you succeed, we succeed.

“I would highly recommend the service provided by Call Pal. Since we have worked together it gives us peace of mind that all calls to the hotel are being captured. The guests feel they are talking to a member of the team which is fantastic and their service and ability to follow up are second to none. We here at Nox Hotel very much look forward to working with Call Pal well into the future”

Victor O Brien
General Manager
Nox Hotel Galway

Our customers gave us a satisfaction rating of

96%

in our latest survey

“We have used Call Pal since July 2017.  Their service is exceptional and ensures that we never miss a call from our clients.  All the team are extremely professional and courteous and they deliver a service of the highest quality consistently.

Getting set up was a simple process that they were happy to guide us through.  I constantly recommend them to clients who require a professional and cost-effective call answering service.”

“Crowley Corporate Services specialise in providing company formation, company secretarial and company law services.  As members of the Institute of Chartered Secretaries and Administrators (ICSA) we advise and assist in all aspects of company law from incorporation to restructures and winding up.

We are based in Cork but provide services to accountancy and legal practices nationwide and also to individuals such as director and shareholders who require bespoke company secretarial advice.”

Tim Crowley

Crowley Corporate Services

Our customers gave us a satisfaction rating of
96%

in our latest survey

Fitness Functions

“Working with Call Pal since the beginning of 2018 Fitness Functions initially started with Holiday Cover. We quickly saw the benefits of this fantastic service and decided to stay with Call Pal full time. They Call Pal team are excellent, and I know that my customers will always receive the highest level of service. I would highly recommend Call Pal.”

Robert Kearns

Managing Director

‘Call Pal is just like an extension of our own team here at Accountant Online. They are professional, helpful and trustworthy. We count on them to make sure all of our calls are answered and followed up in a timely way. We appreciate the care and responsibility they show in delivering the service.

Director Sales and Marketing,

Rose Kervick,

accounantonline.ie

As clients of Call Pal call answering we are more that delighted with their service and professionalism. There are never any problems and nothing gets missed! They’re a joy to work with!

Niall Campbell

Director Apps Made Easy

We make apps easy.

Abbey badges logo

“Abbey Badges Limited use the services of Call Pal and are delighted with the prompt, efficient service delivered by their Team of staff.  They are polite and effective at making sure to send us our messages on a timely and accurate basis, which is an essential part of the customer service ethos we aim for.

Thank you Call Pal”

Mary Grogan

Abbey Badges

Ian J Foley

“I have been with Call Pal since their inception and I can not be more complimentary of the service they provide. I know my callers and clients receive a high quality service every time the phone rings. The team are consistently efficient and accurate with their message taking and are always friendly and helpful when managing calls.

I highly recommend Call Pal call answering as a quality service to any business”.

Thank you Call Pal!

Ian J Foley, Solicitor

Thanks very much for  the services you are providing to us. You guys are geniuses. Keep up with the great work.

Owner

Alain Luma

 

The team at Call Pal are top of their game. They understood Talentforce recruitment quickly, seamlessly answered my callers questions & notified me to callers rapidly. I would honestly say they are better at taking and screening called than I am, this really enabled me to focus on growing my recruitment business

Justin O’Keeffe

Managing Director

Talentforce

Elite Cakes botique galway

Fantastic service from Call Pal. Never miss a call and they make sure you have all the information you need!

Also, I have had good feedback from my clients who have called and say that the calls are answered in a very professional way.

Nicolai

Owner and Managing Director

mccoy solicitors

“Using Call Pal is a fantastic way for a small or new business to have an affordable yet reliable call answering service. A good answering service is essential for any business to develop business leads. The team at Call Pal are very professional and I get regular feedback from clients on how nice the team are at dealing with their calls. I could not recommend Call Pal enough who have been a brilliant support to me in helping me develop my business.”

David McCoy
McCoy Solicitors

Coopers Marquees Call Pal telephone answering Logo

“We have been using Call Pal for 6 months now in order to help us with call answering during the height of our season when our administration staff are very busy. We find them to be a very professional, helpful and friendly service and nothing is too much trouble. ”

Elizabeth Cooper
Managing Director
Coopers Marquees

evolve health

“Call Pal have been wonderful in taking calls, dealing with patient queries and booking appointments while we focus on our clinical work. They are efficient, professional and always keen to learn about our work so that they can best direct our clients. First impressions are so important. Call Pal are the first point of contact for most of our clients and we are very happy with the first impression that they make.”

Niamh Brady
evolve HEALTH

cordatus consulting

“Call Pal has been our answering service since August 2017. Their personnel are extremely pleasant and professional to deal with. I have no hesitation in recommending them to any business requiring contract answering services.”

Bernie Rushe
Cordatus Consulting

“The Call Pal team have been a vital cog in my start-up business. The service they offer is always professional, reliable, and efficient and value for money. As we work with noisy equipment we are unable to answer our calls during business hours and therefore we would lose a lot of potential new business without their service. I would not hesitate to recommend them to any other business.”

Joe Fennelly
Managing Director
Capital Garden Services

Armour

We have found Call Pal a great resource.  Its taken the labour out of call answering and has filtered hundreds of spam calls.  It allows us to remain focused on doing what we do best rather than answering calls.

Co-Founder / Design Team Lead & Digital Strategist

Andrew Dewdney

Fantastic, professional and friendly service, really put the finishing touches to our business.

CEO

Shane Neylon

“The Call Pal staff have a great understanding of our business, fully managing the majority of our information calls, i.e. current dispatch times, saving us loads of time everyday.

Call Pal ensure we never miss any phone calls, if we are unable to take the call we later receive an email listing customer’s details and inquiries, enabling us to call back. Call Pal offer a really friendly service and many of our customers comment on how nice they are to deal with. If you are looking for a call answering service, we would whole heartedly recommend Call Pal.”

Rob Frew
Managing Director
Favour Lane

Cinnte Technologies

“In 2017, we saw the welcome growth of our company which in turn meant a greater demand on our support staff to be onsite with our clients. But with that growth came a need for a professional service that would ensure our calls were being managed professionally and efficiently. What impressed us about the Call Pal team was their attention to detail and openness to feedback even when we were enquiring about the service initially. Call Pal’s PA team has become an essential part of our business, giving our staff the freedom to be more hand’s on with our clients on a support level as well as absolute peace of mind that every customer call is being managed in a friendly, professional manner.”

Danny Barr
Cinnte Technologies

J&B O'Sullivan Builders Ltd

“We started using Call Pal’s service on a trial basis, over a year ago to deal with an increasing number of calls to our office.We instantly got great feedback from our clients about how professionally their calls were being answered and had no hesitation in making the arrangement permanent. The staff are fantastic and ultra-professional both in answering calls and dealing with our account.

The service saves us loads of time during the day and is one of the best things we have implemented in recent times.

I have nothing but praise for Call Pal and their service and can recommend them wholeheartedly.”

Adrian O Sullivan
J & B O Sullivan Builders Ltd

“As a small business, there is always a challenge if staff call in sick or at extremely busy times when we are not able to give a proper telephone service to our customers. Once we started using Call Pal this was no longer a problem, they offer a very professional service and it seems as if they are in your own premises. One of our clients even tried to convince me that our receptionist had gone out to the warehouse to find me when I didn’t answer my extension! This is exactly the type of service we need.”

Nicola Wade
SerraNova

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