Five Signs That it is Time to Hire a Virtual Receptionist 

Within business, there is a famous trope that ‘time is money’, time can also feel like it is in very short supply. To run a business, it may seem that you need to be a Jack of all trades and be in ten different places at once. With advances in telecommunication technologies, there is now a way to allocate some of your workload to a competent team of virtual receptions and take a huge weight off your shoulders. 

Investing in a service like Call Pal call answering service is far more affordable than full-time employees. A virtual receptionist can assist you with many of your daily tasks without even being in your office. Having someone available on demand when you need them will allow you to get on with the growing of your business and ensuring its success.     

So, what are some signs that suggest you need a virtual receptionist? 

1. You’re missing out on leads.

Your phone has twelve new voice mails that you haven’t had time to listen to yet. Forty emails in your inbox that have been a to-do for a few days now. You have not been able to respond to enquiries posted on your website for the last ten days. If there just is no time in your day to filter your leads … It’s time for a virtual receptionist.

2. You’re falling behind your competitors.

Your competitors seem to be passing you out in every avenue. You realise that you haven’t been prioritising innovation, not because you do not want to but because you have not been able to. There’s barely any time to think about being innovative with all the mundane daily tasks you must do. If daily admin chores are preventing you from getting your business to the next level… It’s time for a virtual receptionist. 

3. You’re just really stressed.

Being stretched out has started to affect your health and your mood. You’ve been opting for fast food, late in the evening, to save a little time each day and the only thing you’re doing with your gym membership is watch it take money from your account every month. You always feel a little on the edge you can’t remember when last you had a good night’s sleep… It’s time for a virtual receptionist. 

4. Customer service isn’t your strong suit.

You work in an industry where you use your well-refined skills to build your business but talking to people is not your favourite thing to do. If you prefer spending your energy refining your craft and need someone else to answer basic questions from customers… It’s time for a virtual receptionist. 

5. Your companies outgoing is far higher than you would like it to be.

The costs of rental properties, lights, water, fuel have soared, and this has had a big impact on your running costs. Advertising is expensive and you still must pay staff salaries at the end of each month. Would reducing at least one fixed expense result in less stress for you? It’s time for a virtual receptionist. 

Speak with the Call Pal team today to find out how we can help take the pressure off your employees. Our dedicated team of Call Pal PA’s work with over 175 Irish businesses delivering exceptional customer service and maintaining the lines of communication between them and their customers. Call 1890 511 400 or email sales@callpal.ie.

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Article By: Niamh Doyle